Yes, we sell our tools exclusively to professionals working in the field of lock opening and locksmith services, as well as to the technical departments of public authorities and large companies.
We offer high-quality equipment designed for professional use, intended for locksmiths working in the building, safe and automotive sectors.
Once your order has been confirmed, it is prepared and shipped within 24 to 48 hours (business days), subject to product availability. Delivery times may vary depending on the destination country and the shipping method selected.
We deliver to the following countries and territories:
Metropolitan France, Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Guadeloupe, French Guiana, Hungary, Ireland, Italy, Réunion, Lithuania, Latvia, Luxembourg, Malta, Martinique, Mayotte, Norway, New Caledonia, the Netherlands, Poland, French Polynesia, Portugal, the Czech Republic, Romania, the United Kingdom, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Slovakia, Slovenia, Sweden, Switzerland, and Wallis and Futuna.
You can pay for your order online by credit or debit card (Visa, Mastercard, etc.) or via PayPal.
If you are unable or prefer not to place your order online, you can place your order by email or phone and pay by bank transfer, credit or debit card (up to €200), or cheque.
Once your order has been shipped, you will receive a tracking email from the carrier Chronopost. You can also view your order history from your customer account, under the “Orders” section.
Once your order has been shipped, your invoice will be available in your customer account, under the “Orders” section, within approximately 48 to 72 hours (business days). You can download your invoice in PDF format.
We apologize for any inconvenience caused. Please contact us by phone at +33 (0)2 41 33 19 20 or fill out our contact form. We will do our best to provide you with a solution as quickly as possible.
Before placing your order, our technical sales team can help you choose the tools that best meet your needs.
After your purchase, we remain available by phone or email to answer any questions you may have about using your tools or to assist you in the event of a potential malfunction.
All our products come with a 2-year warranty, while some products are covered by a 25-year warranty.
We offer short training courses (2 to 5 days) designed for locksmithing professionals, covering the building, safe and automotive sectors.
Please note that all our trainings are only available in French.
For more information, please visit our LOCKSMITHING TRAINING page.
Go to the MY ACCOUNT page and fill in the required fields under “Create an account.”
An explanatory video is available here.
On the login page, under “Log in”, click “Lost your password?” You will receive an automatic email with instructions to reset your password.
If you do not receive the email, please contact us by phone. We will check with you whether your customer account has been successfully created.
Yes, you can update your personal information and addresses in your customer account.
In the “Addresses” section, you can edit or add a billing or shipping address. In the “Account details” section, you can update your personal information at any time.
Can’t find the answer you’re looking for?
Our team will get back to you by telephone or via the contact form.
